Welcome to Ojasvi Namkeen. These Terms & Conditions govern your use of our website and your purchase or enquiry about our products. By using our website or placing an order, you acknowledge and accept the terms below, which helps build confidence and clarity for our visitors and customers.
Products and Availability
Ojasvi Namkeen offers a range of Indian namkeen and savoury snacks, including:
.Laung Sev Namkeen
.Ratlami Sev Namkeen
.Khatta Meetha Namkeen
.Gujarati Mixture Namkeen
.Lahsun Sev Namkeen
All products are subject to availability. We reserve the right to accept, refuse, modify, or cancel an order where necessary due to product availability, incorrect information, or other circumstances affecting order fulfilment, ensuring transparency and trust for our customers.
Product Information
We make reasonable efforts to provide accurate product names, descriptions, and images.
However, minor variations in product appearance, colour, texture, or packaging may occur due to manufacturing, ingredients, photography, or screen settings.
Pricing
Product prices may be changed from time to time without prior notice.
Applicable taxes, including GST where applicable, will be charged according to prevailing government rules.
Orders
Customers and business buyers are responsible for providing accurate information when placing an order or making an enquiry, which encourages a sense of responsibility and partnership in the transaction process.
Order acceptance may be subject to product availability and Ojasvi Namkeen's confirmation; for bulk or B2B orders, product quantity, pricing, packaging, delivery arrangements, and other terms may be discussed and agreed upon separately.
Payments
Payment terms and available payment methods may vary depending on the nature of the order and the arrangement agreed between Ojasvi Namkeen and the customer.
Customers should follow the payment instructions Ojasvi Namkeen provides at the time of order confirmation.
Delivery
Delivery timelines may vary depending on:
.Order quantity
.Product availability
.Delivery location
.Order processing
.Transportation arrangements
.Other circumstances beyond reasonable control
.Any delivery estimate provided is subject to these factors.
.Ojasvi Namkeen shall not be responsible for delays caused by circumstances beyond its reasonable control.
Food Product Handling
Customers should store and handle food products according to the instructions provided on the applicable product packaging.
Customers should check product packaging and relevant product information upon receiving an order.
Ojasvi Namkeen will handle any return, Replacement, or product complaint according to the applicable order terms and our refund and cancellation policies. Customers should contact us promptly with relevant order details if they wish to request a refund or cancel an order.
Ojasvi Namkeen will handle any return, replacement, or product complaint according to the applicable order terms and the nature of the issue.
If a customer receives a damaged, defective, or incorrect product, they should contact Ojasvi Namkeen as soon as reasonably possible with relevant order details.
Intellectual Property
Website content, including text, images, graphics, logos, product descriptions, and other materials, may be protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or commercially use this content without appropriate authorisation.
Limitation of Liability
To the extent permitted by applicable law, Ojasvi Namkeen shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website, products, or services.
Changes to Terms
Ojasvi Namkeen may update these Terms & Conditions from time to time. We will publish updated terms on the website.
Governing Law
The applicable laws of India shall govern these Terms & Conditions. Any dispute arising in connection with the website, products, or services shall be subject to the jurisdiction of the competent courts in Indore, Madhya Pradesh, India.
